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Shipping Policy

We strive to ship your order as quickly as possible, usually within 48 hours of receipt (excludes weekends and holidays). Shipments are made using UPS. Please specify special shipping instructions in the special instructions box on the order form. We do not ship COD. Shipments cannot be made to a PO box.
Note: We inspect all items thoroughly before they ship. Our staff is trained to carefully pack your items to ensure safe arrival. If your order is not to your satisfaction upon arrival, please contact the Museum Store at 413 458 0520.
International customers should enter their complete address, email, and telephone number in the comment section of the order. This ensures the timely and accurate delivery of your merchandise. We cannot guarantee shipping prices for international shipments. Once your order is placed, a sales representative will email you with a shipping rate based on your order. You will be asked to confirm this charge before your order is processed. The Clark Art Institute does not take responsibility for duties or other charges that may be incurred with international shipments.